Support

We answer every message.

Email us at manas@mymomo.love. Tell us what happened and what you expected; we read everything.

Want to try mymomo? mymomo is for two people: one iPhone pairs with one other, using a pairing code. Get it free from the App Store; the link is on mymomo.love. Then open mymomo and share your code, or enter the one your person sends you. Android is on the way: join the waitlist.

Already using mymomo? Email us a screenshot and say what you expected to happen. If something isn't arriving, Settings → Share diagnostics makes a file you can attach. It contains no messages.

Common questions

My partner isn't getting notifications

Check that notifications are allowed for mymomo in iOS Settings, and that a Focus isn't silencing them. Then open Settings in mymomo on that phone: a red row saying Notifications aren't set up or Notifications are off for mymomo is the fastest answer, so tap it. If Settings looks completely normal and messages still don't arrive, open Settings → Share diagnostics and send us the file anyway. It tells us whether that phone is registered for notifications, even when nothing on screen says otherwise. If you haven't paired yet, Settings and Share diagnostics aren't on the waiting screen. Email us and we'll walk you through it.

I got a new phone and my history is gone

Your history lives on your phone, not on our servers, so we can't restore it for you. mymomo backs it up, encrypted, to your own iCloud Drive (Settings → Backup), and you can restore it on the new phone. An iCloud Backup or an iPhone-to-iPhone transfer brings it back too. Your pairing is intact either way, and everything your partner sends from then on arrives normally.

I can't pair — "invalid or expired code"

Codes last 24 hours. Ask your person for a fresh one, or tap the refresh icon beside your own code, which replaces it straight away. If a fresh code still fails, one of you is already paired: unpair first (Settings → Unpair), then try again at once. There is no waiting period.

How do I delete my account?

In the app: Settings → Delete account. You can also read exactly what deletion does at mymomo.love/delete. It unpairs you, deletes your account record on our servers, revokes your Apple or Google sign-in, and clears the app on this phone. Your partner keeps only what they themselves sent; what you sent them leaves their phone too. It cannot be undone.

Someone is sending me invite codes I don't want

On the pairing screen, tap Block & report and enter the code. They will not be told, and the code will simply stop working for you.